Refund policy

Return and exchange policy


• The return and exchange process can be completed through our various websites or by calling us at 966115201108, and submitting the necessary documents.

• The customer can return or exchange purchases within only seven (7) days from the date of receipt, provided that the returned or exchanged products are in their original condition when purchased, unused.

• The original invoice must be presented when requesting a return or exchange.

• In the case of online returns or exchanges, the customer pays the return shipping fees, and in the event that the products are received with a defect or damage, they will be returned or replaced without shipping fees.

• Refunds will be replaced within seven (7) business days from the date of the order, and the order will be processed by bank transfer in the case of purchase through various store websites or in the case of payment upon delivery, and by the same payment method in the case of purchase and payment through the website.

customercare@mubkhar.com